An AI assistant built around the way your business works
Whether someone asks about a gym membership, a car or a property, TidyChat can answer on WhatsApp and help them book an appointment. It finds out what they're looking for, so when your team needs to step in, the conversation history and relevant details are already there.
Give customers answers without handling every message yourself
With your business information in place, your AI assistant can be ready to respond within a few hours.
Use your information to answer their questions
Your FAQs, services, prices and policies give TidyChat the information it needs to respond. Add them once, and the AI assistant can start using them within minutes.
Let customers use the language they know best
TidyChat recognizes the customer's language automatically and replies in English, Hebrew or Romanian.
Know who is ready for a sales conversation
TidyChat asks about each person's needs and buying plans to help you identify who's ready to speak with your sales team. People who need more time receive follow-up messages to keep the conversation open.
Make an appointment part of the conversation
Customers can choose a time from your connected calendar without a separate call or a long exchange of messages.
Bring in a colleague with the context they need
If a customer is frustrated or has a complex request, TidyChat passes the conversation to a team member with the message history, so they can see what's happened so far.
Keep the record without entering it yourself
Messages, contact status and conversation outcomes appear in your dashboard automatically, ready for you to review or follow up.
Be ready to answer customers within 24 hours
- 1
Connect your WhatsApp Business number
Use your current WhatsApp Business number. Connecting it takes minutes, and customers can keep reaching you in the same place.
- 2
Give it the details customers ask for
Add your FAQs, services, prices and business policies so TidyChat can base its answers on your information.
- 3
Decide how conversations should progress
Set the questions TidyChat should ask, how appointments are booked and when a conversation should go to a colleague.
- 4
Activate your AI assistant
Once activated, TidyChat can respond around the clock in the customer's language.
What you need to get started
- Your WhatsApp Business number and the phone you use for it
- Your product or service information, including FAQs, prices, and availability
- Your calendar tool: Google Calendar, Calendly, or your own system
- Your CRM or contact management system, if you use one
- Your preferred tone of voice, so TidyChat can respond in a way that fits your business
Find the solution for your business
See how TidyChat handles the conversations common in your industry. Dedicated solutions are available now for the businesses marked below, with more on the way.
Gyms
Answer membership questions, arrange trial sessions and stay in touch with members, even when inquiries come in after hours.
Car dealerships
Answer questions about your inventory, qualify buyers and arrange test drives, with follow-up messages to continue the conversation.
Law firms
Collect initial client details, book consultations and route inquiries to the right practice area, including after hours.
Online courses and training
Support course sales with answers about enrollment, payment management and planned message sequences.
Technical support and SaaS
Organize support tickets, answer common questions and help with setup, with bug reports routed to your technical team.
E-learning and knowledge bases
Help learners find materials and answers, track their progress and reach the right instructor.
Real estate agencies
Answer property questions, qualify buyers and arrange showings, with document requests handled in the conversation.
Beauty salons and barbershops
Handle bookings, cancellations and questions about services, with product recommendations and messages that encourage clients to return.
E-commerce and retail
Help shoppers track orders, arrange returns and find product information, with promotions and reminders about abandoned carts.
Home services and trades
Handle quote requests, schedule jobs and assign crews, with answers about the areas you serve.
HR and recruitment
Screen candidates and arrange interviews, while answering employee questions about onboarding and benefits.
Don't see your industry?
Let's see how TidyChat could fit the way you work
Tell us about your business and the conversations you want help with. We'll configure TidyChat around your needs, and most businesses can get started within 24 hours without technical expertise.