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Answer customers 24/7
without being tied to your phone.

TidyChat's AI assistant answers questions on WhatsApp and your website and learns what each potential customer needs. Everything stays in a shared inbox, so you can spend less time catching up on messages and more time turning inquiries into bookings and sales.

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✓Your AI assistant, available 24/7✓Free setup

Customers can get answers 24/7

A new inquiry comes in

1. A new inquiry comes in

See how TidyChat works

When a potential customer messages you on WhatsApp, your AI assistant replies and finds out what they're looking for. Their contact details and the conversation are saved in your team's inbox, so you can pick up the discussion without making the customer repeat themselves.

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Keep track of customers without chasing messages

TidyChat handles routine replies and keeps the details together, so your team can focus on the customer instead of piecing together the conversation.

Shared inbox

Pick up a conversation without starting over

WhatsApp and website messages arrive in the same inbox, where your whole team can see the history. Whoever takes over can see what the customer has already asked and which answers they've received.

  • See new inquiries as soon as they arrive
  • Assign each conversation to the right teammate
  • Keep each contact's full conversation history
Automatic AI replies

Customers get answers after hours, too

TidyChat answers common questions in your business's tone of voice, so customers hear back in seconds even when they message you in the evening or on a weekend.

  • An immediate first response, any time of day
  • Answers based on your services and prices
  • A teammate can take over with a tap
Reports and analytics

Find out why inquiries aren't becoming sales

Your dashboard shows how inquiries move from a first message to a booking or sale. You can see where people stop responding, what gets in the way of a purchase and which conversations deserve a follow-up.

  • Track each inquiry from the first message to a booking or sale
  • See where conversations drop off
  • Understand what stops interested prospects from buying
  • See how response times affect conversion rates
  • Spot sales opportunities your AI assistant or team overlooked
  • Find the questions and topics that come up most often
  • See demand for other services, products, appointment times or locations
  • Compare results from your AI assistant and team to improve handoffs
  • See which contacts need your attention now
  • Download reports and data whenever you need them

Frequently asked questions

Your next customer could be messaging you right now

Let TidyChat answer the first questions and follow up for you, so potential customers hear back even while you're busy. Start by connecting your WhatsApp number and setting up your AI assistant.

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