Imprint

Last updated: 28 October 2026

1. Legal Entity

TidyChat is a product and service operated by Aida Technologies S.R.L., a company registered in Romania.

Registered company name: Aida Technologies S.R.L.
Legal form: Societate cu răspundere limitată (Romanian limited liability company)
Trade Register number: J2022006799236
European Unique Identifier (EUID): ROONRC.J2022006799236
Tax identification number (CUI): 46952638
VAT registration number: RO46952638
Registered address: Bulevardul Pipera nr. 198/4, Parter, Bl. L1/B2, Scara 1, Ap. 1, Voluntari, Ilfov County, Romania

2. Contact Information

For questions concerning TidyChat or its services, you may contact us using the following details:

General enquiries: [email protected]
Customer support: [email protected]
Legal matters: [email protected]
Privacy and data protection: [email protected]
Billing and refunds: [email protected]
Abuse reports: [email protected]
Telephone: +40 790 600 533
Website: https://tidychat.io

3. Pricing and Taxes

Information about applicable prices, usage-based charges, recurring service fees, and prepaid balance arrangements is available on our pricing pages or within the Service.

Applicable taxes, including VAT, and the total amount payable are displayed in accordance with applicable law.

Further details are provided in our Refund, Billing & Cancellation Policy.

4. Consumer Protection and Dispute Resolution

If you have a question, complaint, or dispute concerning TidyChat, please contact us at [email protected] so that we can attempt to resolve the matter directly.

Romanian Consumer Protection Authority (ANPC)

Consumers may contact the Romanian National Authority for Consumer Protection:

Autoritatea Națională pentru Protecția Consumatorilor (ANPC)
Website: https://anpc.ro

Alternative Dispute Resolution (SAL)

Eligible consumer disputes may be submitted to the Romanian alternative dispute resolution mechanism (Soluționarea Alternativă a Litigiilor — SAL).

Information and access to the procedure are available at https://reclamatiisal.anpc.ro.

Our participation in an alternative dispute resolution procedure is subject to applicable legal requirements and any agreement to participate.

Nothing in this Imprint limits mandatory consumer rights or the right to seek remedies through competent authorities or courts.

5. Additional Legal Information

TidyChat is operated by Aida Technologies S.R.L. under applicable Romanian and European Union legislation.

The terms governing the use of the Service, payments, personal data processing, and acceptable use are set out in our:

These documents are available through our website.